Customer service software that helps you deepen customer relationships, connect to the front office, and drive team efficiency. Service Hub is easy to use and connected to HubSpot’s full CRM platform to help you deliver authentic service and put customers first.
Empower your customers to gain ownership over their experience with a secure customer portal. Your portal keeps ticket conversations going between customers and reps, so issues are resolved faster.
Help customers help themselves, and reduce your number of support requests. Convert frequently asked questions into a searchable library of help articles, videos, and documentation.
Provide a superior customer experience regardless of the channel. Meet your customers wherever they are by accessing multiple channels in the inbox and seamlessly switching between them.
Receive inbound calls from your customers and track them in HubSpot. Reach resolution with speed and authenticity with all the information you need in one place.
Help customers on your website in real time. Automatically route users to the right people on your services team, and build better relationships through contextual conversations.
Call your customers directly from the HubSpot platform with HubSpot’s VoIP software. Get crystal-clear call quality and take advantage of features like call logging and analytics.
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